Q.  What happens next?                                                 
A. Our second meeting is normally at our office so we can show you the different options on tiles, equipment, plaster, decking, lighting etc. We will go over all the features, look at the design, and discuss construction timing, access to yard and what can be expected during the construction.

Q.  How do we pay for the pool?                                        
A. We invoice you as work progresses and are paid by a draw schedule that is agreeable to both parties. Our payments vary depending on the size of the project it may be as few as 4 payments or as many as 15 payments. Our final payment is always paid at completion.  

Q.  Will your company build our pool or does it sub-contract the work to others? Does it matter?
A.  We do most of our pool construction ourselves, (see personnel page) we have the skill, knowledge, employees, trucks, equipment & tools. It is safe to say no other company in Tulsa will do as many phases on your pool using their own employees. We feel it is important to do the work ourselves so we have better control of the quality and timing of construction. Many times contractors who Sub out their work try to do to much and end up using who ever is not busy. This can be a problem, you may end up with the 3rd or 4th sub-contractor on their list. 

Q.  What are the different phases to construct a swimming pool?
A.  Although it would vary from job to job, here is a list for a standard pool. Pre-grade/demolition, form pool, excavate pool & haul dirt, install plumbing, install gravel, install rebar for shell, shoot gunite, place tile, install coping, grade for deck, set-up deck, pour deck, set equipment, hook-up electrical and gas to equipment, prep for plaster, plaster pool, fill pool, start up pool and add chemicals. 

Q.  When will my pool be completed?                                                                 
A.  Depending on weather conditions, a standard pool takes 6-8 weeks, an elaborate pool can take up to a year or longer. Many of the delays of construction can be related to inclement weather.

Q.  How does Atlantis Pools & Spas Inc. get most of their work?                              
A. A large part of our work is through referrals from previous customers and the rest is through yellow pages, yard signs, web site and people seeing our Company trucks.

Q.  How large a company is Atlantis Pools & Spas Inc.?                                      
A. We are one of Tulsa's largest pool companies. Although being a large company is not our main focus, we have grown just due to the increased demand for our specialized work.

Q.  What can I expect the investment to be to build an Atlantis Pool?                  
A. Our pools range from around the mid-thirty thousand range for a simple pool to hundreds of thousands for an elaborate pool with extensive landscaping, water features, stone decks, computer controls, etc.

Q.  How many years has Atlantis Pools been in business? Why does it matter?                                   
A.  Our company was founded in April of 1981, 2008 is our 27th year ! Many people don't realize most companies (around 50%) never make it to their 5th anniversary. Since we founded our company we have seen at least 40 Tulsa pool companies go out of business. Unfortunately customers usually find out to late, when the pool builder is in the middle of building their pool! We get at least three calls a year to come finish other companies work. Please don't let this happen to you.

Q.  What about a warranty on my pool investment?                                             
A. Nothing will be more important to you after your pool is complete than a warranty from a company that will take care of any problems that arise. We have been and will continue to be the best at taking care of our customers warranty problems. Our warranties are the best from the pool structure to the equipment. If you remember only one thing, remember a warranty is only as good as the company offering it!

Q.  Why do I have such a wide variance in my pool bids on similar size pools? 
A.  The price of a pool includes more than just size and shape. Other factors many contractors do not include account for the difference, such as Quality of materials- Craftsmanship- Warranties- Customer Service- Insurance- Time needed to build. Some of our competitors do not have an office, trucks, equipment, employees or insurance, this makes it cheaper to operate but also easier for them to vanish. If you can't afford to do it right how will you afford to fix it?  

Q. How can I research the different pool builders and pick the best one?
A. The best thing you can do is visit their place of business, do they have an office, warehouse, supplies, etc. Go visit a few of their job sites, Talk to some of their past customers, check their rating with the Better Business Bureau.  

Q. Every pool builder in town says they are the best, How do I determine the truth?
A. It is quite simple, we are the only pool builder from Oklahoma to receive International Awards of Excellence as well as Regional Awards for Design over the last five years. Only builder in Oklahoma to have a Certified Building Professional on staff. Only builder that continually sends its staff to Regional and International shows for classes on advanced technical seminars. Only builder in business for 27 years without any lawsuits. And one more important thing is to look at our portfolio vs. our competitors; all pools shown here were built by Atlantis Pools. 

Q.  I have heard a lot about In-floor cleaning systems, do they work? Does your Company install them?
A.  In-floor cleaners are the most logical way to build a pool, although the initial pool cost will be higher due to an increase in plumbing pipe and labor cost, it will usually pay for itself (In-floor system) in three years or less. The cost savings is due to the fact that when your heater comes on it returns the water from the bottom of the pool instead of the side. Therefore it is a more efficient way to heat the pool. Other benefits are that the chemicals are dispersed more evenly throughout the pool. This saves on chemicals because the return water comes back through more openings (usually 20+ vs. 3 to 5). The pool water also turns over more efficiently and you run the pool pump less hours per day.        

Q. Some of the pool builders we have talked to said they will match their competitors price, does Atlantis do this?
A. We have seen this time and again and it is impossible to do. Most of the pool companies that try this eventually file for Bankruptcy and go out of business. You do not want them going out of business during construction of your pool. Pool Builders who do this often do not know what their actual costs are, let alone what ours are. We have a better process to price our pools, by using a spread sheet and going over it with our customers, they can see exactly where their money is going. We also build our pools to a higher standard, when you contract with Atlantis Pools you are getting the best of everything from construction materials to equipment to warranties. We can't build all the pools in Tulsa and some of the people that do buy pools from our competitors believe "a pool is a pool." We can assure you that they are wrong, that just isn't the case. Construction costs vary greatly and if the price looks too good to be true it probably is. So as you can see it is impossible to match pricing.    

Q.  Do we need to have a plan for our pool?
A. No, we will design a plan to fit your needs, this service is included with the purchase of your pool.

Q.  When is the best time to start the process of researching for a pool?
A. We work year round, but typically around 3 months before you want to swim.

Q.  Who oversees the project when it is started?
A. We have five people that oversee our pool projects, Jim Harris and Don Newcomb our Supervisors, Greg Ehmen, Craig Oliver our Designers and John Oliver, the Company President.

Q.  How can I get started on a design for my outdoor living environment?
A. You can call us at 918-641-1100, email us at  sales@bestpoolguys.com ,
visit our showroom at  9300 E. Broken Arrow Expressway, Suite D, Tulsa, Ok. 74145
or fill out our contact info on our contact page and we will contact you!